Company Description: This company specializes in technology integration solutions, focusing on modernized infrastructure, secure cloud services, and advanced cybersecurity. They serve diverse industries, enhancing operational efficiency and security for their clients.
Location: Kwun Tong
Nature: Permanent
Others
• This role offers an exciting opportunity to enhance the CRM system and improve user experience within a dynamic team environment.
• Assist in managing and optimizing the performance of the Microsoft D365 CRM system.
• Monitor system performance metrics and implement enhancements to improve efficiency.
• Collaborate with cross-functional teams to ensure the CRM system supports business processes effectively.
• Support regular system maintenance, updates, and troubleshooting tasks.
• Help develop and implement strategies for CRM data management and integration with other business systems.
• Provide technical support and training to CRM users.
• Stay updated with the latest CRM technologies and best practices.
• Bachelor's degree in Computer Science, Information Technology, or a related field.
• PMP or PRINCE certification is preferred.
• Over 5 years of IT experience, including at least 3 years in an Assistant Project Manager role.
• Proven experience in supporting and optimizing Microsoft D365 CRM systems.
• Strong understanding of CRM data management, integration, and performance tuning.
• Proficiency in Microsoft Power Platform.
• Exposure to various industries is beneficial.
• Experience in Solution Integration (SI) is an advantage.
• Excellent problem-solving skills and attention to detail.
• Ability to work independently and collaboratively within a team.
• Strong communication and interpersonal skills.
