Regional IT services and solutions provider
Candidates with less experience will be considered as Sales Manager.
Responsibilities
• Develop new and existing business
• Generate new revenue from customers to meet an assigned annual sales quota
• Manage customer relationships to ensure customer satisfaction in order to increase sales revenue
• Manage key accounts and develop long term business relationships with customers
• Aggressively generate and pursue sales leads to develop new sources of revenue from corporate customers to meet or exceed annual quota
• Respond to telecommunication requirements and IT related inquiries from potential corporate and international customers
• Manage all stages of the sales cycle including developing leads through cold-calling, qualifying prospects, customized proposal development, contract negotiation, and project implementation
• Follow through with all internal post-sales processes, including submitting paperwork for all order processes, coordinating to ensure services are turned up in a timely manner and any other post-sales issues (i.e. billing, collection etc); work with various individuals across departments to ensure delivery of results
• Provide exceptional customer experience for prospects and clients to develop long term business opportunities
• Complete annual strategic sales action plans
• Forecast business as required by management in order to ascertain demand for products and services
• Provide competitive market feedback on a regular basis in order to ensure products remain competitive in the marketplace
• Propose business and telecommunication solutions
• Assess client' s existing and future requirements
• Deliver formal customer presentations
• Write and present customer proposals
• Evaluate and select vendors
• Negotiate with customers at the senior management / director levels
• Bachelor Degree or above in related disciplines
• At least 10-15 years relevant experience in business development and account management in the Telco, ICT, Cloud, Cybersecurity and system integrators industries
• Knowledge on telecommunication network including voice, data, WAN, data centre and network infrastructure technologies
• Knowledge on ICT technologies and services including unified communications, video conference, IT security, network optimization, cloud etc
• Understanding of managed services and/or managed security services competition and market landscape
• Capable to deliver strong selling pitches and presentation in PowerPoint, business proposal writeup as well as hands-on experience in bidding tender and official RFP/RFQ.
• Must be a self-driven, energetic, resourceful, creative person with strong leadership.
• Able to project strong, positive image of self and company.
• Talent in resolving internal and external issues and compliant with corporate policy
• Able to master corporate system workflow and order process related to sales role. Especially, skills in using Salesforce for CRM and pipeline management
• Proficient in communication via digital and social media channel; must be O365 skillful user
• English and Mandarin speaking; English and Chinese writing and word processing skill
• The following knowledge will be a plus - legal knowledge in contract negotiation / financial knowledge in business case analysis
