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Trainer (HR Officer)
Client Description

Our client, one of the world’s leading supply chain company,  is looking for a Trainer to support its expansion in Hong Kong.

Job Description
  • Take lead to plan, design, deploy and manage various training and development programs in Customer Service
  • Act as key trainer in Customer Service, support team managers and supervisors to conduct post-training evaluation and coaching to gauge training effectiveness
  • Coordinate Customer Service training programs and other CS-related training in line with the CS recruitment schedule 
  • Update and maintain training record database
  • Prepare and update training materials to cope with the development needs

 

Job Requirements
  • University Degree / Diploma in Training and Development or related disciplines
  • 4 years’ experience in a related capacity, preferably with hands-on experience in planning, designing, deploying and managing training and development activities
  • Experience in air express industry and/or customer service is preferable
  • Excellent facilitation and training skills, passionate in training and people development
  • Strong communication and interpersonal skills
  • Good planning, organizing and analytical skills
  • Good command of spoken and written English & Chinese and Mandarin
  • Proficient in MS Office applications (Word, Excel, PowerPoint etc.)
  • Mature, self-motivated and result oriented

 

Function
Admin & HR
Employment Type
Permanent
Salary Range
HK$ 20000 - 28000
Yr(s) of Exp
4
Education Required
Degree
Post Date
2018-09-11