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Guest Service Officer
Client Description

Our client, one of Hong Kong leading property developers, is looking for Guest Service Officer to support its newly launched luxury service apartment in prime location

Job Description
  • Report to Premier Service Manager
  • Assist in promotion of assigned properties as well as pre-opening preparation
  • Oversee the basic leasing duties, security and provide a personalized service to in-house tenant
  • Possess good knowledge and familiarity of the property
  • Explain property information to clients and respond to queries
  • Establish and keep a good communication with visitors and tenants
  • Ensure the quality customer service as well as the facilities can be delivered
  • Assist the management in projects and events
  • Handle complaints professionally with confidence and empathy
Job Requirements
  • Diploma or above in Property/ Hospitality Management or relevant disciplines
  • Minimum 3 years’ solid experience with hospitality or luxury residential management background
  • Holder of a valid security license
  • Excellent interpersonal and communication skills
  • Service oriented with good problem solving skills
  • Excellent command of written and spoken English and Chinese
Job ID
Hospitality / F&B
Employment Type
Salary Range
HK$ 13 - 18
Yr(s) of Exp
Post Date