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IT Support (Luxury Retail) - IC
Client Description

UK-based luxury retail company

Job Description

• To provide technical support and maintenance services including software, desktop, server, network, hardware, inventory list and solve all computer problems for approximately 15 locations in Asia, covering HK, China, Taiwan, Macau, Korea, Singapore and Japan;
• To prepare, install and set up the user workstations and computers;
• To perform system monitoring and performance checking including data backup operation;
• To assist Regional IT Manager in designing and implementing various IT projects as instructed by Group CIO and CFO – Asia;
• Maintain IT inventory record to better safeguard company’s IT assets and to facilitate maintenance and checking.

Job Requirements

• Diploma or above in Computer Science or related disciplines with MCSE qualification preferred;
• At least 2 year experience in supporting MacOS, MS Windows, Office applications and desktop hardware, preferably in retail business;
• Knowledge in system and network management, specifically on:
• Microsoft Active Directory & Microsoft Exchange,
• TCP/IP network / wifi setup,
• Microsoft operating systems, i.e. Win10, WinXP, Windows Server Family.
• Experience on Checkpoint Firewall is an advantage;
• Self-motivated, hardworking with good interpersonal skills;
• Well organized and able to work independently under pressure;
• Good command of English, Mandarin and Cantonese;
• Ability to travel within Asia with short notice and willing to work overtime, standby on emergency call

Information Technology
Employment Type
Salary Range
HK$ 15000 - 23000
Yr(s) of Exp
Education Required
Diploma or above
Post Date