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IT Support Engineer - IC
Client Description

HK-listed photography and imaging solutions provider

Job Description

• Provide technical support and troubleshooting on network, system, hardware, software and application systems;
• Provide helpdesk support and solutions to users;
• Perform IT equipment administration;
• Perform user account management and system administration;
• Support infrastructure-related projects;
• Monitor and report on the progress of all support calls as well as maintain inventory update;
• Work with internal and external parties to resolve technical issues;
• Respond for ad-hoc projects assigned by supervisor.

Job Requirements

• Diploma holder in Computer Science, Information Technology or related disciplines;
• 2 years of working experience in system / network / computer support on Windows and Windows Servers;
• Proficiency in MS Server and VM Virtualization Platforms;
• Experienced in Firewalls / IPS / IDS / Proxy / Monitoring tools;
• Experience in Storage System (NAS, SAN), Web Server (IIS, Nginx), Database (MS SQL) will be an advantage;
• Prefer open minded and responsible person, able to work independently;
• Good communication and well-organized;
• Proficient in MS Word, Excel and Chinese word processing;
• Good command of spoken and written English & Chinese;

Information Technology
Employment Type
Salary Range
HK$ 17000 - 25000
Yr(s) of Exp
Education Required
Diploma or above
Tsuen Wan
Post Date