Well-established public enterprise
Candidates with less experience will be considered as Implementation Specialist.
Responsibilities
• Responsible for assisting and monitoring the incoming production changes.
• Responsible for performing risk impact assessment of production changes.
• To ensure they are following change process.
• To assess the risks and impacts of changes.
• To schedule planned and urgent changes smoothly transit to production.
• To review the documentation and procedures, escalate problematic changes to Change Management.
• Responsible to following up and reporting changes.
• Follow up the status of production changes.
• Follow up the failed changes and update records in order to consolidate daily/weekly/monthly change report.
• A University degree in Computer Science or related discipline.
• Three years’ experience in ITIL service management practices and knowledge in ITIL Service management Model.
• Three years’ hands-on experience in system & application implementation, including knowledge in Windows, Linux or ESX physical server setup & operation, VM provisioning skill via VMware, system & patch management performance optimization.
• Project management skills and relevant experience.
