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Client Partner, IT Solutions (Macau) - IC
Client Description

Leading IT solutions company

Job Description

• Establish a trusted and strategic relationship with assigned clients with a key focus on growing the accounts, driving values and client satisfaction
• Provide proactive account management, understand client issues and challenges, help client to define their problems
• Lead cross-functional in-house and external teams to deliver innovative products, solutions and services
• Negotiate and win new businesses, understand client needs and identify new business opportunities to achieve revenue targets
• Act as the primary client focal point for Group’s solutions products
• Responsible for the client Account Plan and its execution to achieve our objectives
• Account growth of projects/revenues/scope of services and penetration into multiple BU’s, including the client’s core business, within the client.
• Understand the client’s strategy and priorities for investment, growth, efficiency, expansion and rightsizing
• Establish personal credibility and relationship with key C-suite level client executives
• Identify and establish partnership with potential technology and solution partners to deliver integrated solutions
• Work closely with Sales Team in developing new business and opportunity progression
• Improve the service delivery efficiency and performance on behalf of the client
• Work with the Group bid team, including partners, subcontractors to deliver solutions
• Understand the future customer, industry and IT trends. Apply this understanding to develop robust and state of the art solutions, and identify opportunities for future business
• Drive performance of incremental business solutions
• Lead negotiations and discussions for contract signing and extensions

Job Requirements

• Knowledge of Hospitality, Hotels, Casinos, entertainment industry and operational requirements;
• University graduate with at least 10 years working experience in relevant industry organisation in an IT service or solutioning related role
• Strong industry knowledge of Entertainment, Hospitality, Gaming environment
• Have strong solution understanding and selling skills.
• Be active in new client and project development and can lead sales to pursuit new opportunities.
• Proven account management and project management capabilities.
• Effective networker with ability to understand client needs and quality opportunities
• Fluent in written and verbal English, confident in Cantonese. Mandarin is an advantage but not mandatory
• Work visa/ permit/ citizen of Macau

Information Technology
Employment Type
Salary Range
HK$ 80000 - 100000
Yr(s) of Exp
Education Required
Bachelor Degree
Post Date